inkcase.sg/faq SGBP Demo
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Questions, answered

Everything on designing, printing, sizing for your phone, delivery and bulk orders. Still stuck? The studio is one message away.

We cover current and recent iPhone, Samsung Galaxy and Google Pixel models — from the iPhone SE up to the 15 Pro Max, and the Galaxy A-series up to the S24 Ultra. Pick your exact model in the Designer so the camera and button cut-outs line up perfectly. If you cannot find your model, message us and we will check.
Open the Case Designer, pick your phone model and a case style, then choose how to personalise it — initials, an uploaded photo, a pattern with your name, or full custom artwork. The price updates live as you go, and for photo and custom orders we send a proof before anything is printed.
Clear Tough keeps a crystal-clear back so your phone colour shows through; Matte Slim is soft-touch and shrugs off fingerprints; Glossy Snap is high-shine and makes colours and photos sing; Textured Grip adds ridged sides plus the toughest drop rating. Every style shows its own drop-test figure on the product page and inside the Designer.
Each case is printed to order at our Sin Ming workshop, so print takes one to two working days and islandwide courier another one to two — most orders land inside 2–4 working days. Choose Rush Print at checkout and yours jumps the queue for next-working-day dispatch.
Yes. Once you upload a photo, our designer balances the colours, frames it around the camera cut-out and emails you a proof to approve. Where an image is too low-resolution to come out crisp, we flag it upfront and suggest a better file rather than letting it print soft.
Absolutely — think birthday parties, bridal groups, CCA squads, company gifts and event merch. Drop us the design, the phone models and the quantities through the contact form or a WhatsApp message, and a quote usually comes back the same working day. Bigger runs unlock a per-case discount.
Every case is made specially for you, so change-of-mind returns are not possible — but if anything arrives faulty or different from the proof you signed off, we will reprint or refund it. Just send a photo within seven days of delivery and we will put it right.
Our checkout runs on a secure, encrypted gateway and settles everything in Singapore dollars — pay by PayNow, card, Apple Pay or Google Pay, or split it with Atome. A clear receipt lands in your inbox afterward. Note this is a demo store: nothing is charged and no real order is created.
Yes. A photo you upload is used purely to print your case, then wiped from our systems once the order ships, and your contact details are managed under the PDPA. We do not sell customer data or pass your photos to anyone else.

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