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Frequently asked
Yes. Every wash skips SLS/SLES sulphates, and nothing in the range carries the silicones that build up and weigh hair down over time. Each bottle lists its full ingredients, so you can scan before adding to your bag.
Use Find Your Set — pick your hair type, your main concern and your goal, and it matches a routine, shows the live total and lets you add the whole set to your bag. You can also message us for a human second opinion.
The opposite is the aim. Our Colour-Lock Conditioner and Colour Care Set are pH-balanced to seal the cuticle and hold tone between touch-ups, and none of our washes use harsh sulphates that strip colour.
Spend S$45 or more and islandwide delivery is on us; below that it’s a flat S$3.90. Bottles typically land at your door in two working days. Prefer to collect? Swing by the Jalan Besar lab during opening hours.
Yes. The Calm Scalp Shampoo and Root Density Serum are kept low-fragrance and built for tender, reactive scalps. We still suggest a patch test if you react easily.
If a product you bought turns out to be the wrong match for your hair, message us within 45 days and we will swap it for something that suits, even if it is opened. We would rather get you the right bottle than keep a sale.
At checkout you can pay with PayNow, the usual debit and credit cards, the wallets on your phone, or Atome if you’d rather split it into instalments. Prices and your final bill are always in SGD.
Yes — visit the Hairloom Lab at Jalan Besar or our smell-and-test counter at Great World to test textures and scents before you commit.
The daily shampoos, conditioners and leave-ins are made for everyday use. Treatments like the Bond Repair Mask and Scalp Exfoliating Tonic are weekly steps — each product page tells you how often to reach for it.