Talk to the team

Place an order before 2pm on a working day and we dispatch it the same day, with most parcels landing the next day. Delivery is free islandwide once your basket passes S$49; below that it is a flat S$5.90.

Every food, supplement and health product is reviewed by our partner clinic before we list it, and we show feeding guidance on each page. For a specific health concern, please still speak to your own vet — we flag this on the relevant products.

Pick a food, choose a delivery rhythm of every 2, 4 or 6 weeks, and you save 10% on each repeat order. Skip a delivery, shift the date, hold it for a while or stop altogether from your account whenever you like — there is no minimum number of orders.

Unopened items in their original packaging can be returned within 14 days. For food safety we cannot take back opened food, treats or supplements unless the item is faulty or damaged — message us a photo and we will sort it out.

Yes. Use the Pet Essentials Finder to filter by pet and need, or message our team on WhatsApp with your pet’s age, weight and the ingredients to avoid. We will suggest a single-protein or limited-ingredient option from the range.

PayNow, every major credit and debit card, Apple Pay or Google Pay, plus Atome instalments for paying in instalments. Checkout is in Singapore dollars with an itemised receipt.

Yes — come say hi at Pet Pantry @ Joo Chiat or Pet Pantry @ Bukit Timah Plaza. Both stock the core range and our team is happy to help you weigh up food or fit a harness in person.

We do — hay, pellets and hidey-homes for rabbits, hamsters and guinea pigs, plus flakes, water care and basking gear for fish and reptiles. The range is smaller than our dog and cat lines but carefully chosen.

Tell it your pet type, life stage and the job you are sorting out, and it assembles a small starter bundle of matching products with a total price. Adjust the picks if you like, then drop the whole bundle into your basket with a single button.