Help & FAQ

Upload them straight from your phone, laptop or a cloud link in our online editor, or bring them on a drive to either studio. We never print blurry or low-resolution files without warning you first.

Yes. Hand us the folder of photos and a rough idea of the order, and our designers lay out the whole book for you. You see a soft proof and can ask for changes before anything prints.

A layflat book has rigid pages that open completely flat, so a wide photo crosses the spread with nothing lost in the centre. A classic hardcover has thinner pages that meet at a visible spine and costs less. Tell us about your photos and we will steer you to the right one.

We colour-check every batch by eye before it runs, paying most attention to skin tones, rather than pushing files through an auto-printer. If a screen and a print ever disagree, ask us and we will reprint and re-check.

Photo prints are usually ready in 1–2 working days, calendars and cards in 2–4, and books and framed pieces in 4–7 depending on size and finish. We flag busy festive periods on the site so you can order early.

We deliver islandwide, and delivery is free on orders over S$80. Smaller orders carry a flat fee shown at checkout. You can also collect from our Tagore Lane studio or the Tiong Bahru counter at no charge.

Please do. Both studios keep sample books and the full range of paper and cover stocks. Most people change their mind about a finish once they have it in their hands — the paper is half the result.

Yes — year-end gifts, client albums, calendars for the office. Tell us the quantity and timeline through the contact page and we will quote a per-unit price and a realistic schedule.

No. Memora is a demonstration store built by SGBP to show how a photo-printing website looks and works. The brand, the studios and the reviews are fictional, and the cart does not place a real order.