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How a repair works

No clipboard quotes, no callout-then-upsell. From the first message to a tested, warranted repair — here’s exactly what happens.

HomeHow it works

Tell us the symptom

Send a WhatsApp naming the appliance and make, plus how it’s misbehaving — a quick clip of the fault helps us arrive ready.

We diagnose on site

A specialist white-goods technician tests methodically and explains the actual fault in plain language — no guessing.

See the price first

A clear repair figure is agreed up front, before a single tool comes out — and the diagnostic callout drops off your bill the instant you decide to go ahead.

Fixed, tested & warranted

We carry out the repair, run the appliance so you can see it working, and stand behind it for 90 days. You settle up only once it’s sorted.

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Ways to book a visit

Every option is a simple reservation — no cart, no upfront payment. You pay once the repair is done and tested.

One appliance

Single Callout

One appliance, one visit — a diagnosis and same-visit repair where parts allow, no commitment.

  • Full on-site diagnosis
  • Callout waived if you repair
  • Usual spares stocked in the van
  • 90-day workmanship warranty
$40 callout
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Most chosen 2+ appliances

Multi-Appliance Visit

Two or more appliances playing up? We diagnose them all in one trip and charge a single callout.

  • Several appliances, one callout
  • One technician, one trip
  • Prioritised by what’s urgent
  • 90-day warranty on every fix
$60 one visit
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Per property

Landlord Care

For tenanted HDB and condo units — coordinated repairs, one invoice and a condition note for handovers.

  • Tenant-coordinated scheduling
  • One consolidated invoice
  • Condition notes for handovers
  • Priority booking across properties
$40 callout
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1 visit / yr

Annual Health-Check

A once-a-year check of your fridge, washer and dryer to catch the small faults before they strand you.

  • Up to 3 appliances checked
  • Seals, drainage & airflow inspected
  • Early-warning report
  • Discounted repair on anything found
$90 / visit
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Ready when you are

WhatsApp us the appliance and what it’s doing, and we’ll tell you the likely fix and whether we can come today.

A faulty appliance? Tell us the symptom.

Book a repair online or send us a quick message — we’ll diagnose the fault, quote before any work, and most jobs are sorted on the first visit.

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