Our fridge stopped cooling on a Sunday with a full freezer. WhatsApp-ed Chillwash, they triaged it as a priority and came that afternoon. Turned out to be a failed relay — fixed on the spot, callout waived. Quoted before doing anything, exactly as promised. Lifesavers.
Front-loader was banging loudly on spin and leaving water in the drum. Imran diagnosed worn bearings and a blocked pump, showed me the coins he pulled out, and gave me an honest price. He even told me whether the machine was worth fixing. No upsell. Spinning silently now.
Standing water and dishes coming out gritty. They cleared the sump and filter, replaced a tired drain pump, and ran a full cycle to prove it before leaving. Tidy, on time within the WhatsApp slot, and the 90-day warranty gave me peace of mind. Will use again.
Dryer was tumbling but not heating. Kelvin traced it to a blown thermal fuse caused by a vent packed with lint — cleared the vent so it wouldn’t just blow again, replaced the fuse and element. Explained the fire risk too. Genuinely knowledgeable, fair price.
Built-in oven wasn’t reaching temperature before Hari Raya baking. Kelvin found a burnt-out element, had one on the van, and it was working within the hour. Quoted before fitting, callout waived. Couldn’t fault the service.
Chest freezer in the storeroom stopped freezing. Diagnosed a failed thermostat rather than the compressor everyone fears — honest about it being a cheap fix when it could have upsold me. That earned my trust.
Washer wasn’t draining. Turned out to be a blocked pump full of lint and a hairclip. Cleared and tested in one visit. Came a little later in the slot than hoped, but messaged ahead, so fair enough. Would book again.
Your appliance next?
Tell us the symptom and we’ll get it diagnosed — often the same day.
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