My twelve-year-old terrier had awful breath and barely ate. Dr Lee did a proper dental, explained the two extractions before doing them, and showed me the X-rays. He is eating like a puppy again and so much happier. The written quote matched the final bill exactly.
Brought my cat in vomiting and worried sick. They ran bloods and an ultrasound on the spot and had answers within the hour instead of making me wait days. Honest about what was needed and what was not. Cannot fault the care.
First-time puppy owner and completely clueless. The team walked me through vaccines, microchipping, the AVS licence and what to feed, all without rushing. My puppy actually loves going now because they make it fun. Such a relief to find a vet I trust.
My dog ate something at the park late one evening. I called the after-hours line and a real vet talked me through it calmly, saw us first thing, and treated him properly. When it was beyond them they referred us straight to a 24-hour hospital. Genuinely grateful.
My 14-year-old cat is on the senior plan and the twice-yearly bloods caught her kidney change early. Dr Lee explained everything without scaring me, and the in-house diet has made a real difference. So glad we found a vet who looks ahead, not just when things go wrong.
Got a written quote before booking my dog’s neuter and the final bill matched it. They called the next day to check on him, which meant a lot. It is clearly a team that cares, not one just processing pets through the door.
The repeat-prescription reminders are a lifesaver — I used to always run out of my dog’s heartworm prevention. Now it just turns up and a nurse showed me a much easier way to give the tablet. Small things, but they make pet ownership so much less stressful.