Milo used to shake the whole way to his old groomer. At Furtail he trots in. They actually asked what face shape I wanted and showed me the clip before going short. Cage-light waiting makes such a difference — he comes home relaxed, not wrecked. The teddy face is perfect every time.
I have a Samoyed, so I know shedding. Germaine flat-out refused to shave him and explained why, then de-shedded out what felt like a second dog. My flat is finally fur-free for weeks. Honest people who clearly love the dogs. Worth every cent.
Finding a groomer who genuinely gets cats is so hard. Jonathan took Mochi into the quiet cat room, worked at her pace and got the belly mats out without a single scratch on anyone. She was calm afterwards, which never happens. We’ve found our salon.
Brought our Cavapoo pup in nervous about the whole thing. They kept it short and gentle, introduced the dryer slowly, and ended on treats. He left a bit scruffy but happy — exactly what they promised. Booked the Puppy Start Plan on the spot.
Priya nails the Schnauzer furnishings every single time. She actually asks for my reference photo and gets the eyebrows and beard spot on. It used to look like a generic shave at our old place. Worth the trip across town.
Brought both our dogs in together on one booking — back-to-back slots, one bill, one trip. They were calm the whole time and came home smelling amazing. The multi-pet discount is a nice touch too.