Tired of half-done jobs and surprise bills
Frostline began with a simple frustration: too many Singapore homes were being overcharged for servicing that barely cleaned the unit, or talked into a brand-new aircon when a wash would have done. We thought aircon care should be honest, quick to book and easy to understand.
So we built it around a WhatsApp chat. Message us the problem, get a real answer and a real price, and have a trained technician — the same faces, not random freelancers — at your door, often the same day. We tell you plainly what your unit needs, never what pads the bill.
Today our technicians keep tens of thousands of units cold across the island, and we still answer every WhatsApp ourselves.
Book a slotSix reasons homes stay with Frostline
Booked over WhatsApp in minutes
No call centres, no clunky forms. Message us, send a photo of the unit, and we sort the rest — most jobs booked in a few replies.
Transparent per-unit prices
Clear from-prices on every service, quoted per unit before we start. The number we say is the number you pay.
Warranty-backed work
A 90-day workmanship warranty on every service and repair. If a fault we touched returns, we return for free.
The same trained team
Background-checked, in-house-trained, insured technicians — not a different freelancer each visit. They know your units.
Fast, often same-day
Open 8am–8pm daily with island-wide coverage. When the aircon dies on the hottest day, we move quickly.
Tidy, respectful visits
We lay down sheets, work clean, and pack up properly. Your home is left exactly as we found it — minus the warm aircon.
Meet the technicians
Marcus Tan
Started Frostline after years of seeing neighbours overcharged for half-done servicing. Still on the tools most weeks, and still answers the WhatsApp himself after hours.
Rajesh Kumar
The chemical-overhaul specialist — the one we send to rescue the units everyone else gave up on. Fifteen years deep in Singapore aircon.
Daniel Ong
Handles the trickier repairs and every installation. Famous for tidy trunking and for explaining exactly what went wrong, in plain English.