Messaged on WhatsApp at night, technician came the next afternoon. Two units were barely cooling — after the chemical wash they are like new and the musty smell is gone. Price was exactly what they quoted in the chat. Booked a quarterly contract on the spot.
My bedroom unit just stopped blowing cold. Daniel diagnosed a low gas plus a small leak, showed me the gauge reading, fixed the leak and topped up — no upsell to a whole new unit like the last company tried. Honest and fast.
We have three units and I always forgot to service them. The contract means Frostline just turns up every quarter and I never think about it. Same two technicians each time, always tidy. Easily the most painless home service we use.
Aircon was dripping down the wall and staining the paint. They cleared the drainage, flushed the tray and it has been bone dry since. Came within the WhatsApp slot, laid down sheets, left the room spotless. Highly recommend.
Booked a general service for all four units before Hari Raya. The team came on time, worked clean, and pointed out one unit that needed a wash without pushing it. Fair, fuss-free, and the chat made booking so easy.
My living-room unit was a lost cause — black gunk, barely cooling. Rajesh did a full overhaul, dismantled everything, and it blows like new again. Saved me from buying a whole new aircon. Worth every cent.
They actually checked for a leak before topping up the gas, which the last company never did. Honest about what was wrong and the price held exactly to the WhatsApp quote. Will only use Frostline from now.