What’s involved
Most Singapore SMEs reach a point where the founder is no longer the right person to handle HR, but the company is not yet large enough to justify a full-time HR manager on a six-figure salary. That gap is exactly what an advisory retainer fills. Keystone becomes the senior HR voice you call before you make a decision — on a hire, a probation, a salary review, a resignation or a dispute — so you act on sound advice rather than a hunch or a forum post.
We start by getting your foundations right: written employment contracts that hold up, an employee handbook that fits how you actually work, clear leave and benefits policies, and a performance approach your managers can run without dread. From there we are on hand for the things that come up — a probation that is not working out, a grievance between two staff, a fair-but-firm exit, a restructuring — guiding you through each one calmly and within the Employment Act.
The point of the retainer is steadiness. You are not paying for paperwork; you are paying for judgement, and for someone who already knows your business when something urgent lands on a Friday afternoon. Most clients start light and lean on us more as they grow, and many never need to hire a full HR team because the retainer covers the senior thinking and we handle the rest.
Who it’s for
SMEs with no HR manager who still need someone senior to call before they act.
